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2009 Product Innovations


Epicor 9

Hardware, Software or Service: Software

Launched: December 2008 (New)

What it does? Epicor 9 is the leading next-generation enterprise resource planning solution, featuring embedded capabilities that manage the flow of processes right across the enterprise. Epicor’s core functionality includes customer relationship management (CRM), supplier relationship management (SRM), advanced planning and scheduling (APS), business process management (BPM), governance, risk and compliance (GRC), product configuration, field service and more. Additionally, integral support for master data management (MDM) and what Epicor terms Global Business Management lets businesses virtualize their enterprise across plants, warehouses, sites, trading partners, companies, countries and hardware, keeping everything synchronized in real time.

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Innovative products such as Epicor are enabling companies to drive increased efficiency and improve profitability.

2010 Product Innovations - Network Products Guide

What makes it Innovative? Epicor 9 virtually puts “ERP everywhere,” utilizing Web 2.0 concepts to provide users with a truly collaborative and dynamic enterprise business application experience. Epicor 9 raises technology to a level that delivers unprecedented business management and supports continuous performance improvement through real-time, in-context business insight. At the core of Epicor 9 is an adaptable and collaborative business architecture that satisfies the needs of any enterprise regardless of country, industry, or access device, enabling business anywhere — business without barriers.

Epicor’s breakthrough enterprise business solution has been designed for growing companies in domestic and global markets, and is built on a second-generation service-oriented architecture (SOA), Epicor Internet Component Environment (ICE) 2.0. The backbone of Epicor’s next-generation ERP solutions, Epicor ICE, fuses modern Web 2.0 technologies with Epicor True SOA™ to deliver an enabling business architecture that offers new levels of flexibility, usability, and agility in support of application-to-application integration and business-to-business collaboration.

What makes Epicor True SOA™ different is the way that all client code, as well as application business logic, is delivered as self-describing business services, offering a tremendous step forward in the creation of productive user experiences. Part of Epicor True SOA™ is the Epicor Everywhere™ Framework, a unique technology that stores all user interface attributes as XML metadata. This permits Epicor applications to run as smart clients or Web clients or on mobile devices, all from the same source code. Because it all starts from the same metadata, customization and user personalization remains intact, whatever the user interface.

With proven success in developing and delivering service-oriented enterprise applications used by thousands of companies around the world today, Epicor has converged the best of its offerings into this next-generation superset release. Encompassing the robust functionality, global footprint and industry expertise of Epicor’s existing ERP suites, the release takes business management and control to the next level by extending reach, synergy, and visibility to the organization and its trading partners. 

Epicor has a long, successful history of innovation and leading-edge technology adoption. When a company invests in an Epicor enterprise solution, it invests in a proven, flexible, scalable and highly progressive technology platform. Epicor is robust enough for a Global 1000 corporation, and also practical for the standalone enterprise. Epicor architecture was designed to keep pace with a company's growth and provide the agility to match today’s ever-changing business environment.

Leveraging the full benefits of SOA, Epicor is focused on minimizing the cost and complexity of implementation, integration and support by allowing a company’s employees to focus on business process and best practices rather than technology. By delivering business applications that can be implemented and managed as services—easily deployed anywhere, on any device— Epicor can deliver the low total cost of ownership (TCO) and rapid return on investment (ROI), that can translate into an improved top line, bottom line, and ultimately to market leadership.

Targeted Users: Epicor is the leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies.

Satisfied Customers: Yes, vendor claims satisfied customers including: Independent Components Corp., Symetrics Industries, JV Precision Machine Co., Companion Systems, Communisis PLC, GEMCITY, Integrated DNA Technologies, JELD-WEN, Petra Engineering Industries Company.

Company: Epicor Software Corporation
18200 Von Karman Ave.Suite 1000,
Irvine CA 92612 USA

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