Hardware, Software or Service: Hardware + Software
Launched: October 2009 (Upgrade)
What it does? Sentry is a comprehensive content monitoring solution that gives video service providers unparalleled visibility into network anomalies at the IP and MPEG layers to quickly identify and repair errors that degrade picture/audio quality (i.e. video freeze and loss of audio). This enables service providers to ensure viewers enjoy an optimal Quality of Experience (QoE) which reduces costly customer churn. Additionally Sentry now supports the ITU-R BS.1770 audio specification which enables video service providers to identify audio volume issues in programming and commercials giving them the information necessary to quickly fix dramatic volume changes.
Innovative products such as Sentry are bringing crucial improvements in the field of digital content monitoring.
2010 Product Innovations - Network Products Guide
What makes it Innovative? Congress is passing the Commercial Advertisement Loudness Mitigation (CALM) Act against overly loud commercials and only Sentry can scale cost-effectively to monitor hundreds of channels in real-time enabling service providers to identify and then address overly loud commercials across their entire channel line-up.
Targeted Users: Sentry has been developed specifically for cable telecom and IPTV service providers. As these service providers continue to upgrade their networks and add new services (DPI HD interactivity) to attract customers they increase the complexity of their networks increasing the likelihood of errors that impact the overall experience- making quality monitoring mission critical today.
Satisfied Customers: Mixed Signals has a lengthy portfolio of satisfied customers including nine of the top 10 U.S. cable operators. The top 5 US Cable Operators are all using new the audio monitoring feature.Cablecom is the largest Swiss cable television operator and has deployed Sentry in its Zurich headend to ensure its programming both standard and high definition is delivered to subscribers with the best possible picture and sound quality.Bright House Networks is the nation's sixth largest cable television operator. They have deployed Sentry nationwide including its major Florida cable systems serving Orlando and Tampa and its systems serving Indianapolis Indiana; Birmingham Alabama; Bakersfield California; and other markets.Bresnan Communications is a leading U.S. cable television operator serving more than 300000 subscribers in four Western states. Buckeye CableSystem is the largest cable firm operating in the Toledo area with approximately 130000 customers in Toledo and 29 contiguous suburbs and adjacent townships.
Company: Mixed Signals
222 N. Sepulveda Blvd. Suite 1750,
El Segundo CA 90245 USA